NHS Kernow Clinical Commissioning Group has therefore worked with those who provide children and young people’s health and care services in Cornwall and the Isles of Scilly, and young people groups, to develop a short survey to learn:
- What about online or telephone appointments work well for children and young people and what could we improve?
- What preferences do children and young people have when it comes to health and care appointments?
- If a child or young person has not wanted to take part in an online or telephone appointment and avoided doing so – what stopped them from taking part?
The feedback we receive will help us to better understand what has worked well and where improvements can be made.
This survey is for children and young people up to the age of 18 or anyone with special educational needs up to the age of 25, who access or have accessed health and care services during the pandemic. It should take no longer than 10 minutes to complete.
Legally, anyone aged 16 or under must have permission from a parent or carer to take part in this survey. Alternatively a parent or carer of a young person can complete the survey on the young person’s behalf if preferred.
All data collected will be summarised before sharing outside of NHS Kernow and anyone conducting the survey will not be identifiable.