Health and care services across Cornwall and the Isles of Scilly continue to deal with unprecedented levels of demand for their services.
The demand is impacting primary care, acute care, planned care, the ambulance service, NHS 111, emergency and minor injury units, mental health services, and domiciliary care and care homes.
Multi-agency partners are working together to explore all options for the safe delivery of health and care services to our communities. Actions taken so far include:
- redeploying clinical staff from corporate roles and seeking additional agency staff for health and care
- sourcing temporary accommodation to help staff relocate to Cornwall
- making available one-off discharge grants to give people the opportunity to put in place the things they think would help them to return home
How you can help us
- Using the NHS 111 online symptom checker or calling 111.
- Using your pharmacy. GPs are routinely being contacted for advice and treatment of urine infections, back pain which has flared up during the journey to Cornwall, gout, and insect bites, all of which can be treated by phone or by a pharmacist.
- Contacting your own GP whether you’re a visitor or resident. Your own GP can speak to you by telephone or online, wherever you are. People may need to wait for an appointment.
- Protecting the ambulance service and the NHS by only calling 999 in a genuine, life-threatening emergency, and do not call back for an arrival time.
- Downloading the HandiApp which provides advice about comment childhood conditions. Most fevers, and coughs can be treated with Calpol, drinking water, and will improve within a week. Call your GP or 111 if your child does not get better, or their condition worsens.
- Collecting a friend or family from hospital when they are ready for discharge. Financial support is available in the form of a one-off discharge grant which is for people who are ready to leave hospital but need a bit of extra care and support to return home.